[Resolved] Mahindra And Mahindra — regarding xuv 500 service

 
1 Review
New Delhi, Delhi, India
 Ranjeet1707 on Apr 17, 2019
Sir i got my xuv 500service at durga automobile at moti nagar new delhi it’s my 3rd free service the car got checked and a service request is generated and i was asked about any complaints in the vehicle to which i replied no and after submitting the car i leave, now after an hour or so i received a call that your cars front brake shoe were completely finished and you have to change them or otherwise your drum got damaged to which i replied that i had no braking issue and brakes are going fine but they insist me to change or otherwise it results in damaging other parts or so
Now it is requested that it is not a proper way of servicing it is the only way to increase the bill moreover my xuv had only run a 22500 mark
In this regard you are requested to kindly take an appropriate decision in the matter as the agency had only doing bad name to the mahindra because of there bad deeds for generating revenues inappropriately
Complaint marked as Resolved May 24, 2019

Complaint Status


[Apr 17, 2019] Mahindra And Mahindra customer support has been notified about the posted complaint.
Verified Support
Mahindra And Mahindra Customer Care's response, Apr 21, 2019
Hi Ranjeet, regret the inconvenience caused to you. Please mail us your contact number along with vehicle details to [protected]@mahindra.com or call us at [protected] to assist you better.

Regards,
Customer Care Team
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    Mahindra And Mahindra - regarding xuv 500 service