[Resolved]  Mahindra And Mahindra — repair of kuv 100 dl10ct 3895 not done

Address:

110063

Sir/madam,
I gave the kuv 100 dl10ct 3895 to mr saif for repair for front center seat which was freezed since last service i gave at durga automobiles. Moti nagar and also left indicator light was not working but mr saif also recommended for clutch repair as according to him it was not ok i authorised him to repair all mentioned defects by sunday august 11 2019.

But to my utter disappointment i did not received any call from durga automobiles moti nagar till august 12 2019 for any update for my vehicle and then i called senior person mr kk chauhan for update yesterday evening but no response came and again i called mr chauhan in morning (August 13 2019).
And a very casual response i got was that seat not repaired since parts are not available still we check and call you in hour but till evening i received no call.
In the end i just conveyed the message at reception at 5 pm evening keep the car i will not take now till it is completely repaired since from your side no update have comes and you have kept the vehicle for 4 days without any information.
My request to all senior and authorised person is that please keep the vehicle at your end till it is fully repaired free of any additional charges.
And i will have to email and further lodge complaints to high authority and to even mr anand mahindra for customer harrasement. And no responsibility taken from any senior person at workshop. From company like mahindra and mahindra.
Really disappointing experience at durga automobiles.

Thanks
Rohit malhotra
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