| Address: | Shahjahanpur, Uttar Pradesh |
Dear Sir/ Madam,
I am writing to complain about the poor quality of the product purchased from the company (Mahindra). While i believe this is a isolated incident where in i met
with a car Accident with a heavy truck my car was Mahindra SCORPIO and it is fully damaged from front where in my Speed was 90KMPH and i was wearing the seat belt as well.
Even that the AIR BAGS was not opened and my car was not evening having the front Bumper guard and under run scenario.
And after the incident my brother called to Mahindra customer support team to explain the whole scenario and the advisers were giving us silly excuses several times( that may be you were not wearing the belts and all).
You only tell me if i would have not wore the seat belt how would i able to get protected with the major accident.
Hopefully i am alive and completely well.
Just for your concern we are having FIR copy & Verification reports from Police with which you guys will be able to help me in getting my Claim settled.
It was a very bad experience, if we are not safe in one of the expensive Mahindra suv's, so there is no point of buying any mahindra car's and i
will not recommend any one to buy Mahindra product apart from this i am using Honda and Maruti suzuki Cars as well.
I hope i will hear from you soon regarding the issue i have addressed in this letter, i[censored] have any more questions or concerns please feel free to contact me at any point of time.
Thank you in advance for taking this matter seriously, and i hope this problem will be addressed as soon as possible, have a good day ahead.
Date of Accident : 12/01/2019.
Chassis number : MA1TA2SJXF2B21916.
Car number: UP 85 AR 7777
Place of Accident : Powayan (Dist. Shajahanpur)
FIR number : 0035/19.
Regards,
Lomesh Sharma
mobile number- [protected]
Email id- [protected]@gmail.com.
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