Mahindra And Mahindra — scorpio s7 model purchased on 1 dec 2019

Address:Shri Tirupati Auto, City showroom, acharya agar ,kanpur, Kanpur, Uttar Pradesh

I purchased one scorpio from shree tirupati auto, city showroom aacharya nagar, kanpur on 1st december 2019 but immediately i realized that mic of audio system (Nippon) provided in vehicle is not working and complained the same to showroom head mr sarvendra tiwari who sent us to nippon autherised service center in kanpur after 1 hour of diagnosis they come out with the surprise that there is no mic in the audio system of scorpio while in the nippon audio user manual provided in the vehicle it's bluetooth audio system by which you can dial and receive call.

I called up mahindra withyouhamesha helpline twice but they closed the complaint without any resolution. Now showroom and mahindra both are not entertaining the customer as they got the full payment this is disgusting and fraud with customer by mahindra and shri tirupati auto showroom.
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Mahindra And Mahindra customer support has been notified about the posted complaint.
Verified Support
Jan 10, 2020
Mahindra And Mahindra Customer Care's response
Dear Sir, thank you for reaching out to us. We have forwarded your details to the Mahindra Area Sales Manager who will get back to you to facilitate necessary action.

Regards,
Customer Care Team
Jan 14, 2020
Updated by greatdeep
Not yet resolved. Mahindra team contacted me on 10 jan 2020 just to listen me but No assurance no resolution, no update since then.
Complaint comments 

Comments

i also purchased an scorpio s7 in november 2019 from vc motors kanpur. to my surprise they really do not provide mic with s7 varient. you may want to check it in another s7 in the showroom. as far as i know mic is not there.
Mahendr Scorpio S7 Doesn't Come with Mic and circuitry is missing from stereo

Stereo Having all working features for calling but not having mic and related circuit

We developed the same For installation contact me nitin saini DOT in at g mai l .com

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