Mahindra And Mahindra — scorpio s7 model purchased on 1 dec 2019
Shri Tirupati Auto, City showroom, acharya agar ,kanpur, Kanpur, Uttar Pradesh, India
Grgreatdeep on Jan 9, 2020
I purchased one scorpio from shree tirupati auto, city showroom aacharya nagar, kanpur on 1st december 2019 but immediately i realized that mic of audio system (Nippon) provided in vehicle is not working and complained the same to showroom head mr sarvendra tiwari who sent us to nippon autherised service center in kanpur after 1 hour of diagnosis they come out with the surprise that there is no mic in the audio system of scorpio while in the nippon audio user manual provided in the vehicle it's bluetooth audio system by which you can dial and receive call.
I called up mahindra withyouhamesha helpline twice but they closed the complaint without any resolution. Now showroom and mahindra both are not entertaining the customer as they got the full payment this is disgusting and fraud with customer by mahindra and shri tirupati auto showroom.
[Jan 09, 2020] Mahindra And Mahindra customer support has been notified about the posted complaint.
Verified SupportMahindra And Mahindra Customer Care's response, Jan 10, 2020
Dear Sir, thank you for reaching out to us. We have forwarded your details to the Mahindra Area Sales Manager who will get back to you to facilitate necessary action.
Customer Care Team
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