[Resolved]  Mahindra And Mahindra — scorpio servicing at mathura road new delhi

Address:E 5/7 Vasant Vihar, New Delhi, Delhi, 110057

Dear sir,
My scorpio dlcq0267 was given for 2nd free service on 14 feb at your koncept mathura road service center.
The servicing took about 10 days due faulty turbocharger replacement.
Mr raghuvendra sharma the service manager called me & apologized for the delay & agreed to send me a replacement car. After 3 days he called & said an amount of rs 1500 will be reimbursed to me as car allowance per day for my daily transportaion. This was agreed upon. Now 3 weeks have passed & he is not responding to my calls or whats app messages/sms.
This is my 3rd scorpio & i am sorry to say that i have had bad experiences with your service centers every time i send my car across.
Kindly instruct your staff not play games with customers like this.
It only leaves a bad taste & does not speak well of mahindra's after sales service.
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Apr 15, 2020
Complaint marked as Resolved 
Mahindra And Mahindra customer support has been notified about the posted complaint.
Verified Support
Mar 15, 2020
Mahindra And Mahindra Customer Care's response
Dear Sir,

Request you to share your contact number and vehicle details to customerc [protected]@mahindra.com or call us at [protected] to assist you better.

Regards,
Customer Care Team
Complaint comments 

Comments

I ordered for morazzo from pioneer auto world guntur. For that I gave the advance of 11000/- on 22/6/19. But unfortunately my father died at the time.sothat I cancelled to buy it.But they didn't give money back even today. They postponed my request every time.

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