Mahindra And Mahindra — Service appointment no.15296055

Address:

Lucknow, Uttar Pradesh, 226022

I send my kuv 100 having reg. no. up-32, gy-6615 for first which was due in 3000km. service to mahindra service center located at chinhat lucknow namely a. auto-movers pvt. ltd.
This is very unfortunate that your service supervisor ms. jyoti has treated so badly and prepared estimate of rs.3500/- for the parts which was not necessary to change and told that if you will not do this your engine will crash.
When i call to your customer helpline and asked contact no. of area officer. and share the problem with him, after his intervention and online service cost list bill has been prepared for rs.1400/-.
Still the some services has not been done like ac is not cooling properly. so bitter experience with mahindra dealer, which i have newer seen in the era of competition.
Your service dealer are cheating to customers. they are preparing false estimate and over charging. the cost of petrol engine oil (3.5ltr) as shown in your list with filter is rs.1150/- + tax but she prepared bill 1202 + tax. it has done after putting your list provided on internet.
When i purchased this vehicle, they have taken rs.2500/- extra which are still pending for refund.
I have never expected the company like mahindra is involve in such malpractice. which are not fair.
I hope concern authority will take care and work for customer satisfaction.
Regds
N r kushwaha
Contact no.[protected]