Mahindra And Mahindra — service / delivery related

Address:

122001

1) i purchased a bolero from sanjay automotive hr 55ac 0696
We paid amount in march first week delivery was committed by 10th march. Just before delivery they further delayed the date. The body was also fabricated from dealership. Final delivery was made approx 20th march. But as no rc, permit veh was just kept at our location.
2) they took almost a month for arranging permit and rc.
3) when chacked rc was made wrong. Instead of close body it was open body.
4) we requested for correction, which is not done till date, they provided a slip which is valid till 4th july. This much delay is not acceptable.
5) 2 days back our veh stopped in running condition and did not start our driver was out of station near bhilwara rajasthan, where we got the help from mahindra service onsite assistant team. Around 6 hr veh was on highway. Finaly they started the veh and suggested to get it cheacked once we reach at our home town gurgon.
6) from today morning we are at sanjay automotive they found the fault. After connecting laptop. Some cable need to replace.
7) now they are saying to take back veh as it is condition as the approval is not with them to change the faulty cable.
8) even knowing the severity of fault, how can they return the veh with-out solving the problem permanently. Veh can stop at any time.
9) the team at sanjay automotive is not at all professional and committed for their job.
10) please arrange a call from senior management person, i want to explain some the the nexus of your local dealership.