[Resolved]  Mahindra And Mahindra — service issue of xuv-300

I have purchased a m&m xuv-300 in the month dec'19. Total running of my vehicle is approx 9500 kms. Almost 3 months the vehicle was stand still due to lockdown. On 25th june'20 around 2 pm my vehicle was suddenly stuck in the mid of road as i was unable to start my car. So i approached your road side assistant team for resolution. Within 40 mins your rsa team reached my spot and took the vehicle to the nearest service station (Krishna automotives) in bargarh, odisha. I was informed by krishna automotives service advisor to bring my second key and it will be alright. Then next day i went there with the 2nd key but after talking with the service advisor he told me that there is some wiring issue and the entire dashboard has to open which will take one more day time, on which i agreed and returned back. But again next day i called him to enquire about my car status
On which he told me that there is some major issue and some senior team will come and resolve the issue and also told me it will take another 3-4 days. After which i made a call to your customer care number and lodged a complain regarding the delay in resolving my vehicle issue. Now they are saying there is some spare part issue and it will take another 15 days to rectify the problem.
Now you tell me i am having only one car xuv-300 which is merely 6 months old and in this 6 month i am facing such problem with this new car. If your service persons are taking 15 days to resolve a minor starting problem then how can i trust your brand name. My nature of job requires lots of touring for which i bought mahindra xuv-300 due to brand image and i thought it is a very trust worthy vehicle. But today i am very much unsatisfied with your brand and hopefully never purchase your car in future and also asked my friends circle to not go for mahindra vehicle.

Name: rabi narayan mishra
Place: sambalpur
Phone no - [protected]