[Resolved] Mahindra And Mahindra — service not done with proper manner

lalitkatariya

from Jaipur, Rajasthan

Address:

UDAIPUR, Rajsamand, Rajasthan, 305921

Respected sir

I have owned a bolero zlx in dec-2017 having vehicle number rj36ua2410.. It was 2nd service that was done by k s automobiles udaipur that is authorised dealer for mahindra product as i know.
The service done on dated 1 june 2019.

Now the problems arises almost after 1 months.. My vehicles engines announces 'low oil pressure'... When i checked the oil i got that there is no oil in my vehicles engine.
The oil got leaked because the showroom did not change my oil filter and the bill showing that oil filer get changed at the time of service. The original filter (That was came with the vehicle) pictures are shown in attachments.

The fraud was done by showroom with me... My vehicles engine may damaged... I lost all the oils available in my engine too.

Kindly do needful against the showroom soon sir.

I am in need of justice sir.

Thanking you sir

+6 photos

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Sep 26, 2019

Complaint marked as Resolved

Mahindra And Mahindra customer support has been notified about the posted complaint.

Verified Support

Aug 26, 2019

Mahindra And Mahindra Customer Care's response Hi, apologies for the inconvenience caused. We have forwarded your details to senior management of K.S. Automobiles Pvt Ltd who will get in touch with you at the earliest.

Regards,
Customer Care Team