[Resolved] Mahindra And Mahindra — Service of my vehicle | |||||
Its with great joy that am writing this compliant because you have saved me from purchasing one more vehicle of mahindra made. I have already cancelled the order for mahindra bolero recently i had been to mahindra ig worshop mysore for servicing my vechile. I was warm welcomed by the staff by making me wait for 30mins to send someone to attend my vechile. Later i waited for 2.3 hours for a test drive and was told that the vehicle will be delivered on the same day which they later changed to the next day morning. Next day when i went there i found that the guy who wrote my job card was on leave and was taken time till1pm. When i enquired on 1 pm they told at 4pm. At 4 pm they told everything was ok and get your vechile at 5pm. Sharp 5pm i was there at the workshop and after regular questioning about my vehicle at 6.30 a guy came for my help since all other were least bothered. He took another 30mins to find out my vehicle was not yet serviced. Later i talked with manager and after a very long fight some mechanic came and told that my vehicle was ready for delivery with all complaints rectified even when the guy who came for my help told it was not. Another 30 mins for my bill to be made ready with very arrogant words by the guy in billing area telling its not my job. Once a huge bill of 14000rs was paid i came to my vehicle and started my vechile. To my surprise the vehicle was not even getting started. The did some magic and managed to start the vehicle kept the vehicle outside their gate. Later i found out that none of my complaints were rectified and even my vehicle is not starting now. Thanks mahindra for this wonderful job were ii lost my hard earned 14000rs and my one day at office with nothing rectified. Thaks a lot. Was this information helpful? | |||||
Jul 6, 2017 Complaint marked as Resolved Mahindra And Mahindra customer support has been notified about the posted complaint. Verified Support Jun 04, 2017 Mahindra And Mahindra Customer Care's response Sir, please email us your contact and vehicle details along with your feedback to [protected]@mahindra.com or call us at [protected]. Regards, Customer Care Team | |||||
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Mahindra Towers, Media Cube, G.M. Bhosale Marg, Worli, Mumbai, Maharashtra, India - 400018
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