Mahindra And Mahindra — service provided for xuv 500

Address:

Bikaner, Rajasthan, 334001

This is to my utmost regret and worst experience with the service staff of prestigious concern francise of bikaner motors pvt ltd at bikaner, rajasthan. The brief of service required by me is as under:
1. I sent my vehicle for repair on 4th oct 2017 after i met an accident. I had taken car insurance from the new india assurance co. Ltd which has a tie up with your prestigious company. At first i was told told to come after 5 days on 9th oct 2017 as insurance work will take time. There i was told the following work was required to be done :
(A) front right wheel fender to be replaced
(B) car bonnet to be replaced
(C) right head light to be replaced
I was informed that for all this including painting work it will take maximum 3 days and vehicle will be handed over to me with all work done on 12th oct 2017. Its 19th oct today and yet i have not been given my vehicle. I have been called 6 times for delivery of vehicle but everytime given some excuse of not delivering.
I am a serving officer of indian army and due to nature of my work i hardly get time for myself and in that i have been made to run here and there for just a mere repair of my vehicle. This has mentally harassed me alot.
So i will request the competent authority to take strict action on the same and help me out as a free citizen of this country