Mahindra And Mahindra — severe problem with a brand new vehicle xuv 500 w6

Address:

Nizamabad, Andhra Pradesh, 503001

To,

The manager,

Mahindra automotives,

India.

Sub: inregard to the very very poor response to my newly bought vehicle xuv 500 with the reg no j6a10500

Respected sir/madam,

I dr. Ankith aagarwal a resident of nizamabad city of telangana state, have purchased a lava red xuv 500 w6 from your registered supplier named automotive manufacturers private limited, bardipur village, dichpally, nizamabad on[protected].

Since after 2 months of the vehicle used. I have been continuously facing issues with my new vehicle because of which iam very unhappy with my vehicle. Kindly note the details of the problems i am facing.

Poor response and a very long waiting time and its been 3 months and my problem is still not solved. Iam now doubtful if i was given a faulty vehicle and am i at mistake buying mahindra.

This is my 1st mahindra vehicle.

After the 1st free service i was driving the vehicle at hyderabad when my fuel meter reading shower 3 points and still my vehicle got switched off mid road.

After this very incident i did inform the exeecutive mr. Raghu of the showroom to look into the matter. I sent the vehicle to the workshop and they said everything was fine and then immediately after 1 month date 10th june 2018. My vehicle was coming back from office and immediately all the lights and horn and powerwindows etc stopped working.

I called up mr. Raghu for the same matter and he said he will see the vehicle at the showroom. The vehicle was showing battery indicator warning since long and i had informed mr. Raghu about the same. He said it was fine. Next day at the showroom they said the fuse box has a major problem and they need to replace the fuse box and the company officials said they do not have the same model and they to order it. After waiting for 12 long days we finally recieved the fuse box and they fixed it. Even after which the problem of the vehicle switching off after having 3 points diesel is still persisiting.

Mr. Sudhakar, the manager, ampl nizamabad has assured the work will be taken care of.
18th july, again with the same problem i have sent my vehicle for similar problem.
I have attached service prrofs of the same.

Please kindly replace my vehicle or give me a money refund as i am totally unhappy with vehicle.
I have 3 other vehicles and i do not expect such things happening jus within 3 months of purchase of the vehicle.
It is very embarassing for me to answer my father. Who on my wish has purchased a mahindra.

Kindly look into the matter and get to me asap.

Hoping a positive reply,

Thanks n regards,

Dr. Ankith agarwal