Mahindra And Mahindra — sloppy service by mahindra owned service centre nbs international, goregaon-west

Address:

400104

I would like to bring to the notice of the concerned people in mahindra & mahindra that i have been experiencing sloppy service at the m & m owned service station nbs international. The service in the last couple of times has left lot to be desired.
In the last service of my vehicle xuv 500 about 15 days back, i had given specific instructions to replace very basic parts which the supervisor conveniently gave a standard reply that the part is not available. And he promised that promised that he would get them replaced in the next 2-3 days. Its been over 15 days i have not got any revert from them. This is not the first time it has happened. I am really fed-up with the casual behaviour of the service staff.