[Resolved]  Mahindra And Mahindra — technician broken the air filter cover

Address:Nh 7, No 2/152/157, Omalur Main Road, Salem, Tamil Nadu - 636302, Salem, Tamil Nadu, 636302

Hi
This is aravind from salem.
I gave my xuv 500 vehicle tn 18 af 7700 to sks automobile salem on 25/03/2019. All the service which they did was good but they disappointed me one thing. The person who changed my airfilter he had broken the air filter cover. But he didn't even changed to new one. When i took my vehicle from service center i have noticied tat cover was broken. At that time itself i have informed to relationship manager. He said he will change it tomorrow.
Same way one person and came and changed it and he costed me rs 50 for that part. Here is the problem when i gave my car for service that air filter cover was not broken. The person who did service only broke.. Due to their technician mistake why should i pay the money for that part. Money not a matter here. Whatever they do damage to my vehicle how they can ask me to pay the money. This is really bad experience. This is how mahindra treat the customers???
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May 6, 2019
Complaint marked as Resolved 
Mahindra And Mahindra customer support has been notified about the posted complaint.
Verified Support
Apr 05, 2019
Mahindra And Mahindra Customer Care's response
Hi Aravind, sorry for the inconvenience caused. We have shared your details with the senior management of SKS Automobiles to facilitate necessary action.

Regards,
Customer Care Team.
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