Mahindra And Mahindra — total safety failure in mahindra tuv 300 newly launched model

To,
The customer grievances
Mahindra & mahindra
Mumbai.

Dear sir / madam,

Reference no. : mahindra tuv 300 vehicle no. Hr 06 ak 6858

Subject : total non safe of mahindra tuv 300 on roads
Tragic road accident at sirohi, rajasthan

This is to bring to your kind attention that my husband along with his other 4 office colleagues were travelling thru above mahindra vehicle on 17.11.2018 from delhi and heading towards mount abu, wherein my husband was driving the said vehicle with utmost care & complete precautions, wearing seat belt in the entire journey.

After paying toll tax at sirohi at 6.45 am, he was driving at very normal speed, where at a 200 – 300 meters distance from toll, a truck suddenly came from right side and it hit the vehicle on the driver side. The vehicle could not sustain the hit and the impact was so severe that the tuv tumbled twice and rolled down into the small pit / bushes on the left side of the road.

However 4 people driving in the vehicle could some how manage to come out of the vehicle, but my husband who was at driver seat could not manage to come out, as his seat belt was jammed and which had to be cut in order to bring him out. Moreover even the safety air balloon did not open. Due to such big faults in your manufactured tuv vehicle, i lost my husband, as he died on the spot.

Also please note that as his seat belt was jammed & vehicle tumbled on left side, his head was badly smashed with the gear rod, which is wrongly modified in your newly launched tuv 300 – on the upper side, near the dash board, due to which his skull boke & very badly damaged his entire head.

My husband was only 39 years of age, he did not had any drinking, smoking, chewing tobacco habits. He is survived with his wife (Myself), 7 year old child and old age mother.

We have lost our bread earing member and we were very much depending on him. You are therefore requested to please look into and await your positive feedback.


Enclosed in the attached files are photos of vehicle after meeting the accident, death certificate of my husband & police fir copy for your ready reference.

I strongly feel that the said newly launched model of mahindra tuv 300 has not passed any safety tests, having many defects in your new modifications and as a result the vehicle is a total failure which should be called off from the roads, as it is totally unsafe for any human being to drive.

Solicit your earliest positive response.

Regards

Ms. Neetu sharma
Faridabad, haryana.
Mobile : [protected]