Mahindra And Mahindra — unethical/wrong repair work carried in our company bolero

Address:

Sambalpur, Odisha

We are using M&M Bolero ZLX since 2015 for our entities Engine Sales & Service Support of our customers. And we are doing all maintenence work in your Authorised dealer OSL Autocar, Sambalpur, Odisha.
Last month we had a complaint for heavy smoke from exhaust, so hand over the vehicle for troubleshooting.
Based on that quotation(QTN19D000029) has made for Rs.47, 273/- for the following job & also made the payment on NEFT.
1.Replaced Piston rings & upper engine gasket kit and etc.,
2.After work done while starting workshop manager informed injector need to be check due to engine not starting & informed injector needs to be repair.
3.Said job was done with supplementary amount Rs.3847/-.
4.We suggested the dealer Service manager & workshop manager to check on injector & turbo charger. But they informed us there is no such issue's in both while giving vehicle for troubleshooting.
5.And finally during delivery i have done test drive and found abnormal sound in engine & same has been informed dealer but they have not taken seriously & hand over to us forcefully.
6. Due to no optional way we have taken our vehicle & having a lot of issues which we are not able to drive the vehicle even for less distance also.

So, I request you to take necessary action to solve those issues for that we don't like to give our vehicle again to m/s.OSL mahindra, Sambalpur.

Currently, our vehicle has been kept in bhubaneswar office idley even after spending lump sum of amount within 43, 000km.

Requesting to recover our situation from this idle status.