Mahindra And Mahindra — unprofessional approach

Address:

Chennai, Tamil Nadu, 600001

Had given my car for service 10days back, the service was not satisfactory and had also informed the service provider about the same for which they offered me free car wash the next time which was like a joke actually. Yesterday i happened to go to vadalur for work and my car broke down due to some issue in clutch and my car was immobilised, i called mahindra call centre for help, they claim to be with you hamesha, but what a lie they say to their customers. They denied to help me saying your roadside assistance has lapsed. I told them plz charges me whatever it is but help me as i'm stuck in the middle of a village at night and no rescue is available here. But mahindra did nothing to help me. The car broke down due to the negligence of them, they failed to service my car when it was due for service and check and change the parts required. And also they deny to provide assistance when needed and claim to be withyouhamesha. I have toed the vehicle and left it in mahindra service centre in pondicherry. I request mahindra to give me a proper justification for this unprofessional response and do the needful to service the vehicle and send it back to me.