[Resolved]  Mahindra And Mahindra — Unsatisfactory service which is a threat to life

Address:Sonitpur, Assam, 784001

I owned a scorpio s6 from ashok motors (Authorised mahindra automobile dealer) in the month of december 2016 which meet an accident and i informed the dealer and suggested me to handover the vehicle to the dealer for the repair and insurance claim. On the day of delivery of the vehicle i was totally not satisfied with the service and the level of the work from the above said organisation. Problems found are mentioned below:

1) paint was all over the glass and the body which is distinctly identified.
2) broken glass were still left in the ac vent which may a threat to life which can be blown out anytime when ac is on and flew inside the eyes.
3) the vehicle was not cleaned at the time of delivery the seat are full of dust and the broken glass were all over the floor
4) the response from the service team was totally unsatisfactory

The proof were kept in the form of photograph and the glass are still in the ac vent and i have to drive the vehicle without ac in this hot weather because if i use ac there is a threat of life.

Waiting for your soon response.
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Jul 22, 2017
Complaint marked as Resolved 
Mahindra And Mahindra customer support has been notified about the posted complaint.
Verified Support
Jun 17, 2017
Mahindra And Mahindra Customer Care's response
Sir, please email us your contact and vehicle details along with your feedback to [protected]@mahindra.com or call us at [protected].

Regards,
Customer Care Team
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