Mahindra And Mahindra — Vehicle service support

Address:

400708

We wish to apprise you to the current pathetic support that we have been receiving ever since we purchased the Mahindra XUV 500. The details are given below

1. The vehicle XUV 500 License No. MH 43 BE 2410 was purchased on Dussehra from THE MOTORS
2. At the time of taking the delivery, there was white powder on the battery. We raised a query, but were told that this standard.
3. Thereafter the vehicle software started showing more tyre pressure in the spare tyre.(Reported 3 times)
4. Even while driving at night the vehicle would show high tyre pressure only in the right front tyre (Reported 2 times)
5. The boot lock would not close even after central locking (Has happened 2 times)
6. The SRS airbag cap was missing after first servicing (Missing since then)
7. There is a continuous wheezing sound coming from the front left door. We were told that this is common (Not rectified till date)
8. Of late the vehicle indicators have started blinking even after the vehicle ignition has been switched off (Already sent for servicing 2 times)
9. There was also a malfunctioning shock absorber that was detected during the first servicing.(This should not have come at all)

Kindly appreciate that it becomes very embarrassing when the vehicle starts to malfunction like this and we get fined by RTO for no fault of ours.

We request you to kindly look in to the matter at the earliest and give us a resolution to the same or replace the vehicle and deliver it straight to us from the factory.