[Resolved]  Mahindra And Mahindra — warranty of spears

Address:1-3-245,ASHAPUR ROAD,RAICHUR, R R NAGAR COLONY, Raichur, Karnataka, 584101

Hi,

This is r. Ramanganeyulu iam from raichur, i have purchased xuv 300 w8 optional dual tone engine no. Etkzd41125, chassis no. Mainm2et1k2d63363 at bellary motors on 08/05//2019,

One month back i faced problem of engine temperature & air bag sensors issue. The same i have intimated to local service center at raichur sha motors, they have came and taken my vechile to showroom at raichur, and they have rectified the temperature sensor issue, but they dont have the air bag deactivate sensor part which is located at steering and they told we are going to order, while receiving the part we will intimate to you,

Yesterday i received the call from sha motor raichur, your part is arrived, please come to the showroom for replacement of air bag sensor, as per call today i have visited the showroom and iam surprising to hear the word from showroom people, they told which is chargeable because you have not taken the vehicle from our showroom.

Let met know where i have purchase the vehicle the same place i have to go for any rectification.

With in four months the vehicle safety performance is poor, how can i believe of further safety of vehicle. And what is the warranty period of parts

I need conclusion other wise i go to file case on consumer court.
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Nov 13, 2019
Complaint marked as Resolved 
Mahindra And Mahindra customer support has been notified about the posted complaint.
Verified Support
Oct 13, 2019
Mahindra And Mahindra Customer Care's response
Dear Sir,

we have forwarded your details to the Mahindra Area Customer Care Manager who will get in touch with you tomorrow (14th Oct) by 12 noon.

Regards,
Customer Care Team
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