[Resolved]  Mahindra And Mahindra — worst dealership/service experience from sheetal motors, ahmedabad

Address:

Sheetal Motoal, Service Centre, SP Ring Road, Ahmedabad, Ahmedabad, Gujarat, 382350

Hello sir,

We booked the car service on 12th of august on [censored]al motors @ sp ring road ahmedabad.

My car has been assigned to mr. Nikhil (Relationship manager/service advisor) m :- [protected].

After that…

01. I have been promised to get the car on same day (As it was general check up) but i didn’t get it.
02. I have been told to wait 7 to 7:30 evening and i was sitting in my office to get the car but in evening i got the call that “the pick boy was on the way but some error light started at dashboard so we are getting car back at workshop and will deliver at tomorrow only (I. E. 13th aug 2019”
03. After that when i got the car it was not clean from outside and having dust. (They might have washed it on 12th august but not at the time of delivery)
04. But since 26th of august my car is showing error of “service due”
05. I had a chat at with you hamesha app from there i got the mr. Vishal number - [protected] (Manager sheetal motors) i spoke to him but since he was driving he said that he will share the service manager number soon.
06. But when i didn’t received the number i spoke to sheetal motors – [protected] there lady told me to bring the car so that they can solve the issue. I told her that i stay in nikol which is almost 20+ km and i cant come there. She said that whenever you come in this area side than bring the car.

My concern is why should i go again and again to get the issues solved and if in case they come and pick my car than too who will pay the petrol expense??
Why can’t they give us better service?
From the date of purchasing xuv 300 to till date we are facing lots of issues with sheetal motors..

01. Waited 02 month for number plate
02. Still waiting for rc book

I wish to short out all the issues once and for all else i will sell the car on olx with the post that all the issues i am facing with mahindra dealer.

Xuv 300
Gj 01 kp 0214
I wish to change my dealer else i will sell this car but in any condition will not go in to sheetal motors