Mahindra And Mahindra — xuv-500

Address:Hyderabad, Andhra Pradesh, 500062

Dear Team

Greetings, wish all fine at your end. Sir I am a proud owner of the above said vehicle and t is with me for the last four years and has given me good service. Only on the mileage part it has not kept up to its mark as claimed (17.5 Km per litre) on an average it gives me 9.5-10. Also would like to thank Dr. Pawan Goenka who was behind building the car.

I felt bad when I met with an accident during the last week of April and my vehicle was damaged. Luckily non of my family members were injured in the accident. Thanks for the build quality of the vehicle. To my surprise when we met with the accident the bonnet opened up and closed the windscreen, the safety mechanism in the car did not get deployed (Air Bags), not sure if the Air Bag are faulty or there are no Air Bags in the car. At 120 km per hour an accident occurs don't understand why the Air Bags did not get activate. I have given my vehicle at Automotive workshop Uppal, Hyderabad for repairs, when I asked the service engineer he mentioned that the sensor to deploy the air bag is on the left fender of the car and the impact was head on it did not activate, I feel the explanation is absurd and explains if the impact was on the side it would have activated. I would request your good offices to take care in rectifying the vehicle and inspect before delivering and not not make a hole in my pocket, with lot of savings I have purchased the car.

I love XUV-500, I have seen the new model 2018, I personally feel there is a design flaw.

XUV-500 design inspired from cheetah- but the front grill looks like the cheetah is wearing braces for its teeth or broke its teeth in a fight. Your team could have maintained the same design and adding a lower jaw design to the existing from grill.
The head lights are inspired from the eyes of cheetah the design team team could have put some thoughts to it by having the DRL above the main headlights it would look like the eyebrows and the main headlamp with some mild yellow tint or a black dot would have looked like real eyes of the animal from whom the design was inspired.
The sun roof is placed above the first two seats (driver and co passenger) who would not be really using/enjoying, kids in the second row would enjoy and would like to stand and enjoy the fresh air. In most of the luxury cars the sun roof span across the second row for the people to enjoy, probably in your next version to can expand the sun roof.
As part of the safety you still have only 2 air bags and 6 air bags in top end. The vehicle comes under luxury segment the safety feature should be standard feature across all variants and probably 7 in in top end.
The fuel should cut off automatically when the vehicle meets with accident so that further causality is avoided.

These are some my thoughts on the vehicle. Looking forward to hearing from your end.

Regards

Pani

+91-[protected]

Pls. Note: I have share the same mail to Shri Anand Mahindra, Chairman.
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