[Resolved] Mahindra And Mahindra — xuv 500 w 10 / infotainment screen of poor quality
AdAditya Jasrotia on Nov 9, 2018
I purchased my vehicle xuv 500 w 10 in september 2015. Ever since i purchased the vehicle.. There were lot of issues which initially the authorised service stations failed to rectify until i gave an online complaint on the internet to make all consumers aware of the poor quality production by mahindra and mahindra..
This time again i am making this complaint online..
My infotainment system/ screen went off while i was driving my car... This has happened when i take excessive care of my vehicle and ensure timely servicings..
When i approached the service station for rectification i was told to pay 38000 for getting the screen changed as it is not repairable...
My vehicle is within the warranty period...
Why should i as a customer should pay for poor quality products used by the company... This is very upsetting and now i don't have any faith in the company
(Mahindra and mahindra).in fact it was my biggest fault to buy xuv 500 w 10.. And i will not recommend anyone to buy mahindra cars... Mahindra company is not bothered about customer's satisfaction and am very upset with the company... And i would surely not go for any other mahindra vehicle... Pathetic is state mahindra and mahindra...
Complaint marked as Resolved Dec 13, 2018
[Nov 09, 2018] Mahindra And Mahindra customer support has been notified about the posted complaint.
Verified SupportMahindra And Mahindra Customer Care's response, Nov 12, 2018
Hi Aditya, thank you for writing to us. Please email us your contact no. and vehicle details to email@example.com or call us at [protected] to assist you accordingly.
Customer Care Team
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