[Resolved] Mahindra And Mahindra — xuv500 centre console push button flip cover

 
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DDPM MAHINDRA WORKSHOP MOTHROWALA, Dehradun, Uttarakhand, India
 Rajan Kothari on Jan 24, 2020
Dear sir/madam
I am a regular and purple club prestigious customer of mahindra xuv 500 w8 sports limited edition since last 5 years with a registered vehicle number uk07bf5599.
Sir it has been a year of my complaint at ddpm mahindra workshop mothrowala dehradun regarding unavailability of the centre console flip push button cover but till date my broken part as mentioned has not been replaced and the feedback by the store/manager/service is that the company doesn't manufacture this part for limited editions but it is available for models of xuv 500, the part of other models is alot different in shade and colour. Workshop personals are saying that i have to get the whole centre console changed as the particular part is not available.
Why should i pay 20 times more price than a actual price of that particular part which is not available since last 1 year. Therefore its a humble request that kindly get my broken part available as soon as possible otherwise i have to take help of consumer court to get justice. But i have full faith on company officials that they will not loose one of the prestigious customer of the company.
Thanking you.
Regards
Rajan kothari
Mob:+91-[protected]
Complaint marked as Resolved Feb 25, 2020

Complaint Status


[Jan 24, 2020] Mahindra And Mahindra customer support has been notified about the posted complaint.
Verified Support
Mahindra And Mahindra Customer Care's response, Jan 25, 2020
Hi Rajan,

We have forwarded your details to senior management of Dehradun Premier Motors Pvt Ltd who will get in touch with you at the earliest.

Regards,
Customer Care Team
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    Mahindra And Mahindra - xuv500 centre console push button flip cover