Mahindra Finance — excess charge by threat ref: car loan a/c no 4301245

Address:

Kapurthala, Punjab, 144401

Dear sir,

I am availing vehicle loan facility from your company since 10.07.2016. Due to some family problems i fail to deposit last 3 installment on time. The same reason i pass on to your jalandhar office. But instead of my problem, your jalandhar office manager mr. Sukhwinder send 3/4 people at my residence to pick the vehicle with them on 02.02.2018 in the evening by 5.30 p. M.

When i request them i am ready to pay all the 3 installments immediately.

They said we are from legal cell, chandigarh and you have to surrender vehicle immediately otherwise we will call the police.

They also show me a police information letter of police station div. No.3, jalandhar of dated 02.02.2018. But i sure that it was only a self made (False letter) letter to threat me.

After my many request they agree to receive payment with a panalty of rs.10000/- with the 3 installments. Then i arrange the funds and paid them rs.32620/- (22620/- for 3 installments + 10000 threat charges) and no receipt was issued against this amount.

Next day on 03.02.2018 in the morning they call me somewhere in jalandhar and give me a receipt only for rs.22620/- vide receipt no.29994351 dated 03.02.2018.

When i ask for rs.10000/- receipt they write on receipt with his hand and give it me telling me there is no receipt for it.

It is for your information that your jalandhar office staff is doing such type of activities without your information and make their own income source by collecting money from your customers. It is not good massage for your company.

At the end, sir i want to know where my money rs.10000/- goes.

I think it is rutine process of these people to collect money by threat from your other customers, which are paying late.

Pls look into the matter and take action to stop such type (Hera pheri), which effect the reputation of your company.

Thanks & rgds

Sham lal sharma
A/c agreement no.4301245
Guru nanak pura, phagwara

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