[Resolved]  Mahindra Finance — fixed deposit online

Address:Mumbai City, Maharashtra

The company's website has facility to apply for ONLINE Fixed deposits. I used their site for opening ONLINE deposit and completed successfully the application along with Online Payment of Rs 25000.
AA) I got a confirmation mail as under:
Sr No Application No PAN No Customer Name
1 FQ19A59746 AJAPR2529J CHATHAPURAM RANGANATHAN
RADHA
FD Amount 25000.00 Transaction Date Apr 16 2019 5:00PM

BB)All documents of KYC uploaded successfully but the email message i received mentioned that their executive will contact me and verify and collect documents.
CC) To my surprise Nobody did contact me after this and all my efforts to contact their customer care Number or email ID support.[protected]@mahfin.com has been in vain. Telephone is not attended by anyone. Mails sent immediately bounce. Wonder whether this is a fraudulent webiste in view of the poor service.

Would like to know whether the FD transaction is correct and the company is genuine so that I need not Lodge FIR if fraudulent. If genuine then it is poorest service oriented company and one should not deal with this company unless they need tension.
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Apr 22, 2019
Complaint marked as Resolved 
resolved
Mahindra Finance customer support has been notified about the posted complaint.
Apr 19, 2019
Updated by ram1946
I received a call from [protected] informing the FD amount is received and under Process. But I received a mail contrary to above as attached. The attachment mention i need to go to their office and fill in forms etc. But the FD amount has been received by the Company which was done ONLINE. From these message contradictory each other i conclude this is fraudlent company and warn the public not to use their website. In the meantime I will explore where to Lodge FIR aginst the company for cheating after the amount is received and then clarifying no FD is done because of server error etc.

Apr 19, 2019
Updated by ram1946
I am sorry that a wrong email has been attached which is not related to Mahindra Finance. I received a caal from the company informing the FD is under Process. No executive is required to visit unless there is some issues with KYC. Thanks for getting response.
Complaint comments 

Comments

Sir my loan ac.5622931, loan ki kist na bhrne pr gadi utha li or ab advance me 1.40 lc. Mang re gadi vapis dene ko yadi itni paymnt hoti to time se kist hi bhar dete jitna pending b
My loan a/c 3695192
HR70A 3252
Please send me noc
Ravinder sharma
[protected]

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    4th Floor, Mahindra Towers, Dr. G.M. Bhosale Marg, P.K. Kurne Chowk, Worli, Mumbai, Maharashtra, India - 400018
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