[Resolved]  Mahindra First Choice [MFCWL] — cheated on second hand car

I bought a car i-20 asta crdi on april 21, 2019 from mahindra first choice, automotives india, 111/9, aruna asaf ali marg, kishan garh, opp. Ncg pump, vasant kunj, new delhi-110070. At the time of booking, it was said that this car was drove upto 67415 km. Their staff mr. Lalit & mr. Ajay said that its genuine and trust us we are giving you a good car with good condition.

On 8th days from date of purchasing of car, i have faced a lot of problems in this car.in 3, 4 days, at the time of driving, i got noise of break down of break shoe. I took the car to hyundai service center to get it fixed and therefrom i came to know that till july 31, 2017, the car was already drove 83000 kms. I went to car dealer at mahindra first choice, after confirmation by mahindra first choice dealers from their car agent, it is confirmed that car was drove more than 1 lacs km. The meter of car is reduced from 1 lakhs kms to 67000 kms. At the time of buying, i clearly asked to first choice staff for meter counting genuineness, they that this is genuine.

I raised a complaint with respect to this with mahindra first choice team within one week, but initially, they were reverting on my mail, but after 3, 4 mails, they stopped to revert on my mail. They are ignoring my mails now.

Please help me what can i do? Else, i will take police help against these fraud people of mahindra first choice.
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Jun 15, 2019
Complaint marked as Resolved 
Mahindra First Choice [MFCWL] customer support has been notified about the posted complaint.
Verified Support
May 15, 2019
Mahindra First Choice [MFCWL] Customer Care's response
Dear Consumer Forum,

Please note that MFCWL is not involve in any financial transaction between customer & franchisee M/s Automotive

Please find franchisee revert to customer on this issue.
From: vk sales [mailto:[protected]@automotivesindia.com]
Sent: Tuesday, May 14, 2019 12:51 PM
To: g.[protected]@gmail.com
Cc: SINGH GURJIT - MFCWL; HELP MFCW; Ajay Agarwal
Subject: Fwd: FINAL REMINDER: I20 ASTA CRDI _DL 4CBA 1852 (GAURAV KUMAR ARORA)

Dear Sir
Refer to our below email (07th May 2019) on the subject matter as well mutually agreed and discussion had with you, while you have visited our showroom on 28th April 2019.
you are again requested to do the loan cancellation process as well return the same vehicle on or before 16th May 2019 (Thursday), so that we will settle the financials both bank and you.

Also Please note after 16th May 2019, we will not responsible for any aspect.

Thanks
Regards
AutomotivesIndia
Mahindra First Choice


Regards
Help Desk
Mahindra First Choice Wheels Ltd
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