[Resolved] Mahindra First Choice [MFCWL] — delay in transferring of documents for car... poor customer service

rajeshraw

from Delhi, Delhi

Address:

noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear concern,

This is with reference to the purchase of one car from mahindra choice noida.
I have purchased one toyota etios from one of the dealer of mahindra first choice dealer in the month of march 2019, have made complete payment on very first day of taking car but even after passing of 5 months the car rc has not transferred on my name. I am facing legal issues on daily basis from local traffic police authority & going under mental harrasment of nt having my complete car paper in the abscense of which if anything happens to the car then again it will become a tedious & troublesome matter for me to resolve it.

Kindly assist me in getting this done along with compensation of past long days passed of mine under mental harrasment as still the vehicle is not transferred on my name the dealer has no idea by when they will close the same.
Vehicle no: up14bl7745
Regards

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Aug 29, 2019

Complaint marked as Resolved

Mahindra First Choice [MFCWL] customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2019

Mahindra First Choice [MFCWL] Customer Care's response Dear Sir,

We have forward your concern to respective franchisee to take care, pleae give us some time to revert back.
Meanwhile request you to drop you contact number and mail ID to give latest update on regular basis.

Thanks for your feedback.

Regards
Help Desk
Mahindra First Choice Wheels Ltd

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Comments

Dr. Nawaz khan

from Mohali, Punjab

I am dr. Nawaz khan i purchased a tata nano (up16ah4187) from mahindr first choice shahjahanpur nh24 highway
They me a fraud paper
Even they r not transfer paoer on my name
I paid h in me full amount
Thats very disgusting
I want to get orginal paper
And want to transfer on my name

Jyotirmay0

from Abhayapuri, Assam

I have sent my car for a problem at Mahindra First Choice service centre at North Salmara, Dist. Bongaigaon, Assam. The agent inform me that a small parts of the car to be replaced. Now it is nearly 8 days. No action is found. Even there is no proper reply. Is it the process of first choice.