Mahindra First Choice [MFCWL] — Need bank noc on urgent basis

Dear Team,

Greetings of the day, hope you're doing well!

I need to bring this to your attention that even after so many months I haven't received NOC for the said vehicle bearing registration number: MH14HL6620
Agreement Number: 3754872

I request you to please clarify if the NOC has to be obtained from Mumbai office or Pune office and if Auction Centre has any role to play in it?

Please note, it was purchased from Pune auction centre, it was released in July 2020.

I was told by Dilesh Gujran (staff from ediiig auction centre mumbai) that the NOC will be given within 15 days, however, so far I haven't received any NOC.

Now when I'm contacting Dilesh Gujran, he asks me to directly contact the finance department i.e. L&T, and a staff from L&T finance department said to contact auction house.

I also had visited Thane L&T branch, and I was told that I have to have visit Pune Branch when Pune branch says it's not necessary for you to visit Pune office as this can be done in Mumbai as well since you stay in Mumbai.

There's no response for a long time now.
I want NOC within next 2 days.

Your staff Dilesh doesn't speak as a responsible person, rather opposes the work which he should have done.

Attached are the screenshots for your reference.