Mahindra First Choice [MFCWL] — Refund the token amount

Address:

Shop no. 31, AIMS Golf Avenue-1, Sec -75 Noida

Dear Sir,
I booked a car on 2/03/2021with 5K token money from Mahindra first choice sec-75 Noida ( adharshiya motor), car details - I10 Sport, UP14BY9304, I asked for some 7 days time to pickup the car with the rest amount, after 2or 3 days I got a call from one of your sales person
( swara) that some customer has come and wants to purchase the car booked by you by giving more money then you, I said OK go ahead, I will see some other Car.

After this episode I visited many a time but did not liked any car and in between lockdown also announced and market were closed, when I asked about money refund they said that you do not worry your money is safe and whenever you will book a car will be deducted 5K token money

after all the visit I did not liked the cars they have asked my money back, The moment I asked my money, they just not only refused to give my money back but also started shouting that, we don't want to deal with you, customer like you, are nothing and many more things

I went to that outlet because I believe in the name of Mahindra, but the kind of experience I had is horrible

how come I will loose my money without getting any product or services, I am expecting a positive solution from your side

I hope to have a quick solution of my issue, I would request you to pl resolve and not to stretch it further