Mahindra First Choice [MFCWL] — Regarding poor workmanship in service

Address:

Roorkee road Meerut, UP,

Dear sir
I handed over my Wagon R car to your service centre at Meerut for routine service. Just after taking the car after service I just left the service centre and in very first turn I came to know that horn is not working. I came back to cervice centre and I was informed that some fuse has blown. Same was rectified and hours were lost. After reaching to home I parked car in garage for quite some time and after few days I took car to drive for few km and parked at destination. I observed spot of engine oil at parked place.. I contacted lacal mechanics and he informed me about cracked drain plug. He applied some putti. I came back and seen in my garage that oil is spread. I came back to cervice centre and informed your staff and reaction was they dont own any responsibility. Informed there is problem in chamber itself. It is clearly visible that during replacement of oil drain plug was either ovr tighteed or bolt was tapered . It was a very clear case of negligence.
This is very serious laps and straight away denial is very poor for such a brand.
This is my first and most probably last service in first choice
This is my sincere feedback for the improvement from your side.