Address: | F 162 Pandav Nagar, New Delhi, Delhi, 110091 |
Dear mahindra,
Let me start by briefing you my case. Bought vw polo tdi 1.5 from noida car ghar on 11th june and same day car broke down went to the dealer for getting my problem rectified (First problem) as the problem i complaint before buying was not done they falsy said that the clutch plates have been replaced.
Now the new problem arose of ems (Engine management system) which you would be knowing better how critical problem it is in a car (Second problem)
By now i knew i have been fooled but with fingers crossed i went out with my family for outing on my marriage anniversary to murthal 70 kms from my house i went smoothly with ems coming and getting rid of it by switching off and on the engine, somehow i reached murthal but when i finished my party and planned to go back by car never started again, mahindra road side assistance team (Mr. Mithilesh) never supported as they came with a luxury car without the tool box except the battery to charge my car's battery and when they found battery is ok and to my surprise they refused to check any other thing and asked me to get the car towed and asked for hefty 40 rs per km for that.
Whole night that they till 3:30 am from 12:00 i was arguing with the service mechanic there with me and person on call from mahindra road side asistance (Mr. Mithlesh).
Now see the funny thing here in contradiction to this a local mechanic luckily was able to repair my car as he said the car fuel pump is damaged and he by himself brought it from delhi and got my car repaired by morning 11:30 (Third problem)
Now i am facing the problem of battery which is very old and in very bad condition as per the local mechanic every day i need to get it pushed to start.
So now i think to the best of my knowledge elaborated the case in the best possible manner and now its upto mahindra how they take this case forward.
Else i will be forced/bound to take legal case of harassment against mahindra first choice and i have enough evidences to prove what i went through that night with my little baby which is not even 11 months old. Was this information helpful? |
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