[Resolved]  Mahindra First Choice [MFCWL] — Worst Service Experience After Sales & Servicing Worst Service Experience After Sales & Servicing

Hello,

I have purchased an XUV 500 (MH03BJ8850) in November 2020. After getting the delivery in December 2020, I had raised the Hard Gear Shifting issue to the Owner (Big Boys Cars, Nagpur) & Arjit Singh of Mahindra First choice who certified the car but as per them the issue did not reproduce at their end and said that there is no issue in the car. After some days I again got the same issue and Got to know that it's a Clutch cylinder issue that needs to be resolved. I had again contacted Arjit and they made sure that the issue gets resolved under warranty in Mundhada Motors Nagpur.

The last Saturday i.e. 13th March 2021 I got my car fixed from Mundhada Motors Nagpur under warranty and the next day I brought my car to my home town Gondia Maharashtra.

But again I'm getting the same clutch/gear shifting issue. I'm really not satisfied with the service I got after paying a hefty amount and I have just driven over 2000 KMs in 4 months, this is not acceptable. Please take this into consideration ASAP. If I don't get the solution then eventually I'll have to approach Consumer Forum. I'm facing this issue for more than 2 months and after it got resolved once, then again it came back. This is not the experience I was looking for. I shouldn't have bought the car from Mahindra First Choice.