Mahindra Two Wheelers — Poor and incomplete service leading to additional customer expenditure

Address:

Mumbai City, Maharashtra, 400079

I am atul sutar from vikhroli, mumbai purchased mahindara centuro bike in august 2013 (Initial launch). Since last 1 and 1/2 year, i was facing self-start issue and was given the complaint in earlier services no. Of times to soniya motors, bhandup. But they never checked for self-start motor and related mechanism, instead they informed that bike battery has gone. I asked to replace the battery but they don't keep the battery in stock. As i was not having money at that time i didn't replace battery. After few months dashboard lights also were not working. So i gave the bike to service on 10th june. I also took one of the technicians for replacing the battery. After replacing battery also self-start didn't work. The technician replaced one more battery, but it also didn't work. So we carried bike again to service center checked self-start mechanism. When we checked the condition, it is totally rusted and the chain was hard and non-movable.
Because of poor diagnostic and service, i had to pay rs. 1800 for battery, rs. 1740 for the motor in addition physical strain with kick start since 1 and 1/2 year.
I was always having an issue with the bike since purchase, mahindra is not up to the mark and it is cheating to the customers.
Within 2 years bike is giving high maintenance cost, even though the customer is not at fault.
Kindly look into the pictures attached. I need my money back for the expenditure of self start mechanism.