Mahindra Two Wheelers — poor service and ignorant attitude

Address:

Jamnagar, Gujarat, 361001

I have given my mahindra gusto bearing no. Gj10cd5668 to mahindra authorized service center om enterprises service jamnagar on 10th march on morning 10.30 a. M with 02 issues 1) battery not working 2) kicker problem. Unfortunately till i turned back to the service center @ 6.00 pm in the evening, they haven't taken for servicing. Afterwards they have washed the scooter and then informed that the battery is gone and need to be taken up with exide for replacement also they have told kicker cannot be repaired. They are very much arrogant in attitude and when i tried to take the photography of service sheet they have snatched it from me. They have returned back my scooter without doing anything and charges rs.250 just for washing. Neither my problem got resolved nor any service is being carried out or no satisfactory answer. This is very astonishing. The owner mr. Mayur is very rude in behavior as well as not customer oriented. Need to look into this matter very seriously otherwise mahindra will lose its customer just because of dealers attitude. I have purchased this bike during june-2015 from dealer m/s om enterprises jamnagar. Gusto service centre no :- [protected]