Mahindra Two Wheelers — service dealer experience

Address:Pathanamthitta, Kerala, 691555

Dear sir,
I would like to share my experience with mahindra two wheeler after sales service.
Gave my scooter, mahindra gusto for 6'th free service today 22.07.17.
1. Dealer asked me for labour charges rs.150/- as my scooter was registered out of the state. After much argument (I wasted my valuable time) they have not charged for it.
2. While giving the scooter for service i asked for a detailed estimate (Service center not provided the same.
3. The bill for the service provided to me are having the following details.
Tyre pressure check: rs.10/- (This is included in the service schedule but charged).
4. Consumable cost :rs.100/- (This should also be included in the service charges).
5. Engine oil:rs.250/- (No clarity on quantity and rate of oil).
6. Tax not mentioned in the bill.
7. I asked for mahindra service engineers name-the manager at the service center do not know or or not disclosed.

My details:
My name: john p kunju
My contact no: [protected].
My vehicle no: ka03ja5431
My e mail id: [protected]@hotmail.com
Vehicle serviced at :grand motors, city: adoor, state:kerala.
+2 photos
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Comments

My scooter (Mahindra Gusto 125 CC - KA 53 EN 1150) is not getting started. Even after repeated calls to Mahindra Service Center (Alfa Motors, Whitefield), they are unwilling to get it listen to my complaint. No response even after calling 5 times. My scooter is still under warranty.
In Kurnool city, Andhra Pradesh almost one year before Showroom was closed by the deeler. No services available to customers who purchased the bikes. We are facing problems. I request to the company please recall my bike by paying amount to me.

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