Mail Transcripts — pathetic service
EdEdna Mendonca on Apr 3, 2019
It was the biggest mistake to trust this extremely unprofessional company with my transcripts from ycmou nashik. Even after waiting for more than 2 months, and paying almost rs.11, 000, the support staff is unable to give me definite timelines as to when i would receive the transcripts. Their support staff called me last week informing me that the transcripts are ready and would reach my postal address by the end of the week. However, there was no update after that. The team does not even answer calls. Emails sent to them are either ignored, or replied to in 1 line. Once i managed to get someone from their team on the call, she put me on hold for 15 minutes and eventually disconnected the call. Calls made after that went unanswered. Requests to talk to a manager are also ignored.
When i called their mumbai office number to check why the transcripts are taking so long to reach me since they were ready last week, she stated that it will take another 15 days as the envelope was not signed and stamped at the university. She was also extremely rude and began yelling when i told her that her field agent should have checked the envelope before sending it.
Please do not trust this fraudulent company with your transcripts.
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