Make India Journey — important feedback - action required

Address:Hyderabad, Andhra Pradesh, 500060

Hi there,

If your business has to grow, kindly hire right employees.
Pulkit, ram, ramendra, shubham, priyanka, kirti, driver suresh - people like these should be immediately fired for the way they treat the customers.
I am such a customer who made all payments including final payment on and before time.
I will have to register a complaint in consumer forum for the service. All you needed is money.
Please remember that better the service better the customer experience. Better the experience better the business.
Train everybody on this.
These guys are not even patient enough to answer any queries i have and they lie all the time.
I think the company mij itself is like that. I would post this on all social media and report to consumer forum if i am not compensated for all the trouble.
I thought of recommending you to my friends and family if the service is good but it's pathetic.
You now lost a good travelling customer through which you would have got 20 new customers.
Learn how to talk to customers and then get into business.
I need compensation at any cost. I am ready to go to any extent and make sure mij is sued if i am not compensated.
The driver doesnt even have common sense. He always interrupts and keeps saying [censored] while i am talking to my wife. He says i am dumb if i dont talk to him. Is this the way we can be treated?
He always talks rudely and doesnt take us anywhere which is not on the way even if its medical shop which is required and makes us walk kilometres under the sun. Is this the service we get?
He says if ww dont come soon he will leave us on the road and go even if i want to go and buy water bottle.
He doesnt wat to take me and my wife to the hotel when she fell sick and vomited in front of him. Is this humanity?
On top this he argues with us in a mannerless way even after treating him with respect as per his age.
Others when called to report this will disconnect my calls always. Doesnt answer and says do whatever i want and talks rudely and hungup on me? Who is reaponsoble if something happens to us when we are in a new place far away from home? We didnt feel safe at all. All others always support the driver even after multiple issues.
Nobody took care o[censored]s. Nobody listened to me and nobody was patient and respectful.
I have to be compensated if not you will face the consequences.
No reply to my emails yet???
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Make India Journey customer support has been notified about the posted complaint.
Sep 05, 2022
Updated by Sai Shashank
I have filed a complaint on them in consumer forum. These guys are ruthless and inhuman, rude to customers and careless. These type of organisations and people should not be allowed to be free cheating people fearlessly. My issue is still not resolved. They have to be banned in the country.
Complaint comments 

Comments

In month of April I travelled through them and in month of May by mistake I transferred some money to them but now its October and there neither picking up my call nor refunded my amount.

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