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[Resolved] Make India Journey — Manali Shimla trip
Pathetic service and pathetic people. They cheat people by providing them the worst services and when asked for compensation they make fake allegations and in simple words say "WE DON'T CARE". Their staff don't even have the manners to talk.
We booked a package for Manali Shimla through MakeIndiaJourney. We were told that we have been given a Super Deluxe room in a hotel. They provided us a car with a personal driver for the entire trip.
The driver was so arrogant and rude. He did whatever he liked during the entire trip. Moreover he insulted us. We had a small child with us. Even this was not taken care of. The driver controlled the AC as per he wish. He stopped the car wherever he wanted and never stopped when he had to go to toilet. In short he tortured us the entire way.
On reaching Manali we were completely upset by seeing the hotel condition. We demanded for a hotel change. When these problems were not resolved, we had to cancel the entire trip in 2 days(it was a 5 day trip earlier).
Now when I am asking for a refund/compensation, the owner Amit Tiwai simply says WE DON'T CARE.
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Jun 30, 2016Complaint marked as Resolved
The travel company acknowledged the grievances and has made a good refund for the damages. Also, the company has promised to scrutinize all their future booking carefully to curtail such incidents in future.
Make India Journey customer support has been notified about the posted complaint.