Make India Journey — proper guide and unavailable in emergency time at leela

I am satish from bangalore.
As i have booked travel to munnar. For two days. And paid an advance of 6500 rs. As i call the travel agent ms launee before i leave to kerala. But they didn't respond and i made my journey to kerala and to munaar as i reached munaar. The cop has warned me going to top of munaar. But the driver didn't care for the cop advice.
As i called the travel agent several times but they didnt respond. And the only answer from they the concern lady is on leave. Any how i asked for an alter arrangment of hotel at ernakulam. But they didn't respond to my call.
I inserted the driver to take me to ernakulam. After half an hour a person named kurana. Call and asked to make an payment of travel and hotel also. Which i denied but the person has warned me saying the drives will drop you in middle of journey. The rain was very high i have no alternative. I have paid 5600 rs for driver. Only for one day service. I have to stay two days at different hotel with my personal money. There is no train/flight/bus service back home. Very next day there is a big landslide there at the same point.
Was this information helpful?
No (0)
Yes (1)
Make India Journey customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    Make India Journey
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Make India Journey Phone
    +91 80 1002 0777 [Enquiry]
    +91 11 3018 4977 [Head Office]
    +91 52 2410 3744 [Uttar Pradesh]
    Make India Journey Address
    45A, Pocket A1, Mayur Vihar Phase - III, Delhi, Delhi, India - 110096
    View all Make India Journey contact information