Make India Journey — proper guide and unavailable in emergency time at leela

Address:Bangalore, Address2, 560092

Sir.
I am satish from bangalore.
As i have booked travel to munnar. For two days. And paid an advance of 6500 rs. As i call the travel agent ms launee before i leave to kerala. But they didn't respond and i made my journey to kerala and to munaar as i reached munaar. The cop has warned me going to top of munaar. But the driver didn't care for the cop advice.
As i called the travel agent several times but they didnt respond. And the only answer from they the concern lady is on leave. Any how i asked for an alter arrangment of hotel at ernakulam. But they didn't respond to my call.
I inserted the driver to take me to ernakulam. After half an hour a person named kurana. Call and asked to make an payment of travel and hotel also. Which i denied but the person has warned me saying the drives will drop you in middle of journey. The rain was very high i have no alternative. I have paid 5600 rs for driver. Only for one day service. I have to stay two days at different hotel with my personal money. There is no train/flight/bus service back home. Very next day there is a big landslide there at the same point.
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