Make My Trip — Car booking for Ayodhya

Address:

167-B Pocket - 1 Mayur Vihar, Phase - 1 Delhi 110091

Dear Sir,

This is wrt below booking done for a Car Trip to and Fro Ayodhya .

Lucknow
Ayodhya
Completed
Outstation Return
Booking ID
-
NC[protected]

VIEW BOOKING
Lucknow
21 Dec'22 Wed 10:00 AM
C-22, Sector B, Sector-A, Sector L, Aliganj, Lucknow, Uttar Pradesh, India
Dzire UP32NN3547

Ayodhya
4 seater

Lucknow
23 Dec'22 Fri 10:00 AM
C-22, Sector B, Sector-A, Sector L, Aliganj, Lucknow, Uttar Pradesh, India

We had booked a car for Senior Citizens Mr Virendra Mathur Age - 82, Mrs Neena Mathur Age-76 and Mrs Akhilesh Mathur Age-91 to be taken from Aliganj Lucknow to Ayodhya and back .

Driver did arrive at the specified time however none of the passengers were ready to board the cab at the designated time and they are slow to get ready due to very old age and cold weather .

I requested the Driver to wait for some time so that they get ready to travel but he denied and left .
I also spoke to customer care but no refund has been given till date . I received messages from MMT on rating our journey, don’t know why when there was no travel at all .
This is very disappointing .

I personally have been doing all my bookings on MMT for air travel and my company JCT Limited is also a corporate account with MMT .
I once again request you to refund the amount as there was no journey undertaken on above booking .

Regards,
Pavan Mathur

Mob: +(91) [protected]
E-mail [protected]@gmail.com