[Resolved] Make My Trip — harassment on the return flight in abroad, stuck at our own expenses | |||||
We went to bali booked through make my trip office at salt lake (Kolkata). While returning we came to know that the flight was cancelled a long time ago, but we didn't receive any communication from make my trip, we inquired air asia, but they said they tried several time to contact make my trip but failed. It was a total harassment as we were stuck in abroad. We tried to contact the location manager of make my trip (Salt lake kolkata) but he switched off his cellphone just after i descried and asked for help. We tried to contact the landline there and then he told us to keep the bills. It was a total harassment for me and my wife, hence we had to stay one more night and return on our expense. After returning to kolkata, make my trip has continuously ignoring us and did not return our claims yet. Please never book through make my trip (Especially from the salt lake office) and go for other vendors which are looking for their customer satisfaction and trust (At least helping the customers at the time of trouble) Was this information helpful? | |||||
Feb 23, 2018 Complaint marked as Resolved Hi Team,
We have registered a complain in make my trip website and our issue was looked promptly and it was solved today - they have refunded our money, hence I am marking a Resolve for this issue.
Also, Thanks to Make my Trip for looking into our problem and solving it today. MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Feb 15, 2018 MakeMyTrip India Customer Care's response Dear zubin47, We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. Further, while looking into your concern we have found that a few important details are missing. Please provide us with the following details: - E-mail id or Mobile number entered at the time of booking. We await your response to get the matter checked at our end. Assuring you best of our services. Team-MakeMyTrip Care | |||||
 2 Comments | |||||
Comments
Hi Team,
We have registered a complain in make my trip website and our issue was looked promptly and it was solved today - they have refunded our money, hence I am marking a Resolve for this issue.
Also, Thanks to Make my Trip for looking into our problem and solving it today.
We have registered a complain in make my trip website and our issue was looked promptly and it was solved today - they have refunded our money, hence I am marking a Resolve for this issue.
Also, Thanks to Make my Trip for looking into our problem and solving it today.
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+91 12 4289 8747
+91 12 4462 8747
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Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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Thank you for looking into our case. We did not provide any email id or phone number while booking. We went to the office and booked it there, they gave us printouts and vouchers. I gave them my email id after few days where they shared the soft copies of the tickets and vouchers. If you want I can forward the email to you. Give me your email id/contact number where I can call you and talk in details.