[Resolved] Make My Trip — I am not getting return of cancellation Flight Ticket | |||||
I had a cancellation booking of my flight booking form Delhi to Ranchi booking NF[protected]of amount appox Rs34000 cancelling date17 June 2017 but when after 20 days return amount bor credited to my desired account through which I made this booking I called several time to their customer care but everytime they give different dates and they usually keep hold the phone call for long duration to provde the same reply finally I had been told to have this amount back on 7th July but noting is credited it seems that Make my trip holding my amount and harasing a lot to get it back I had a talk with my bank also everyday basis but they told us that nothing is processed by MMT pls see it thanks Gargee [protected] Was this information helpful? | |||||
Aug 18, 2017 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Jul 08, 2017 MakeMyTrip India Customer Care's response Dear Gargi, Greetings from MakeMyTrip!! We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. We are getting the case facts checked and will connect with an update shortly. Assuring you best of our services. Team-MakeMyTrip Care Verified Support Jul 11, 2017 MakeMyTrip India Customer Care's response Dear Gargi, Greetings of the day, In reference to your concern, we have validated your case with the relevant team and found that a refund of Inr 32540/- was processed from our end on 17-Jun-17 however, Inr 1604/- less was processed due to some technical error at our end and on 29-Jun-17 we have processed the balance refund also. The same should now be credited in your account. If in case the same is still not reflecting in your account. We request you to please get in touch with your bank's ATM CELL and file a dispute with them. Assuring you best of our services. Team-MakeMyTrip Care | |||||
 Add a Comment | |||||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
39%
Complaints
8072
Pending
0
Resolved
3068
+91 12 4289 8747
+91 12 4462 8747
+91 12 4462 8765
Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
View all MakeMyTrip India contact information
Post your Comment