Make My Trip India — airline cancelled due to covid19 - bur zero refund from mmt

Address:	seef , alomoyyaed tower, 5990
Website:	supportz.makemytrip.com/Mima/Flight/?bookingId=NN7114151739810

Hi team

My booking id : nn[protected], my ticket was cancelled by airlines and refund the amount to mmt, but i trired reaching you through calls and emails, i keep on getting same reply of zero refund, why please explain, i called airlines and they asked to check with mmt, as you also mentioned in your website if the airline cancelled i will get full refund, but why you people are creating such a drama and lot of hassel to get our money back, its painful part to reach mmt and this makes me not to book any tickets further through mmt and i recommend to friends and family not to use mmt,