[Resolved] Make My Trip — Money not refunding issue | |||||
I have booked a holiday package with make my trip with booking ID NL[protected] in the name o[censored]mesh Chandra Yadav .At the time of booking they have never mentioned that the booking amount is non refundable. They have cancelled my ticket on 22nd february .They called on 22nd and that time they told me that if i will not pay the rest of the amount today will cancel the booking and they will not refund the booking amount of Rs 12000. Before booking they never mentioned that the booking is non refundable, today when i received mail in that mail they have mentioned that now they are not going to give me any refund. This is ridiculous how can they do that, this is total fraud that if any person is failed to pay the amount on their due date they will have all his mobey which they have given . Please help me in getting my money back.My contact details are Mobile No. [protected] Email: [protected]@gmail.com Was this information helpful? | |||||
Apr 3, 2017 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Feb 23, 2017 MakeMyTrip India Customer Care's response Dear Mr Dwivedi, Greetings from MakeMyTrip!! We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. We are getting the case facts checked and will connect with an update shortly. Assuring you best of our services. Team-MakeMyTrip Care Verified Support Feb 24, 2017 MakeMyTrip India Customer Care's response Dear Mr Dwivedi, Greetings from MakeMyTrip!! As per our telephonic conversation, the seller will be calling you back. Kindly do let us know for any further assistance required for booking. Assuring Best Services!! Regards Team-MakeMyTripCare | |||||
Add a Comment | |||||
39%
Complaints
8076
Pending
0
Resolved
3068
+91 12 4289 8747
+91 12 4462 8747
+91 12 4462 8765
Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
View all MakeMyTrip India contact information
Post your Comment