[Resolved]  Make My Trip — Refund of air ticket

Address:	Mumbai City, Maharashtra, 400614
Website:	www.makemytrip.com

I have booked air india flight from mumbai to chennai on 12-12-16 and return from chennai to mumbai on 14-12-16 through make my trip booking id nf[protected] on 08-12-16. (Pnr no. From mumbai to chennai h2r2j flight no. Ai570 & chennai to mumbai pnr no. Yblr6 flight no. Ai93.
Although the flight took off from mumbai could not land in chennai on 12-12-16 due to bad weather and diverted to bangalore. From bangalore by another flight in the evening we were taken back to mumbai.
Although i could not reach chennai and lost my important assignments and the question of flying back on[protected] did not arise as i did not reach chennai at all, i put up two & fro claim of rs.12, 744/- for refund. However, make my trip is not given any satisfactory reply for my half a dozen e-mail.
Today i got a e-mail stating that my case is closed.

I get a shock of my life how can they close the case with out affecting any refund...??