[Resolved] Make My Trip — refusal to refund money and cheating | |||||
I had requested to initiate partial refund for jet airways on booking reference (Pnr) - iohssq, booking id: nn[protected] Please refund only the jet airways flight and keep air india tickets intact as it is a separate ticket. They sentan email asking me to contact on 1800 number wich says they are only helping pax in the next seven days. They respond on twitter or facebook by repeating the same message and saying thankyou etc. A refund takes 5 minutes and they are saying they need 7 days!!! Why??? I smell deceit and inclination to cheat!!! Who can get in touch with to get my money back??? Was this information helpful? | |||||
Apr 19, 2019 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Apr 23, 2019 MakeMyTrip India Customer Care's response Dear Sir, Regret the inconvenience! In reference to your complained, our team is following up and in constant touch with Jet Airways to get updates on your booking refunds and will keep you duly informed about the status of your refund. We will process the refund as soon as we receive it from the airline. Viewing their current situation, it is likely to take some time. We are unable to commit any timeline at the moment however rest assured that our team is working tirelessly to fast track the refund process for all our customers and you will be notified with the latest update/s. Regards, Team- MakeMyTrip Care Verified Support Apr 23, 2019 MakeMyTrip India Customer Care's response Dear Sir, Thank you for marking this complained as resolved Regards, Team- MakeMyTrip Care | |||||
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+91 12 4289 8747
+91 12 4462 8747
+91 12 4462 8765
Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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1. Nobody has a duty to reply to purely unidentified, anonymous and indefinite complaints.
The above public complaint does not show
- author Ids
- etickets and PNR,
- amount, currency
- the text of the complaint
- reason of the refund, and rules related to quality of the complaint and the time of the refund.
Such correspondence will lead to the lost of the chance on the refund / compensation.
2. In order to get the compensation the pasenger can apply for it by yourself, if he knows the rules. If the passenger does not, and still want the compensation, the pasenger can hire a legal professional for the remuniration, starting from Rs6000, not less, for such types of claims related to 1 passngers in order to fill the law suit in the nearest court.
3. The legal professional can explain, what you are entitled to, based on the documents,
which are in the posession, and which are submitted by the pasenger,
and can submit the claim to the district court.
It is in the interest of the passenger to apply for the refund / the compensation as soon as possible, but not later than in 15 days folwing the notification on the flight cancllation
and not later than in 360 days in all circumsatnmes.
sr manager for ICAO / IATA irregulations matters (Asia and Europe)
Aryan engineers Ltd
for request with documents use email:
aryan(at)vivaldi.net