[Resolved] Make My Trip — Regarding train ticket booking and auto cancellation

Joney Ginuson

from Bengaluru, Karnataka

Address:	560003
Website:	www.makemytrip.com

Dear sir/madam,
I have booked 3 tickets in make my trip on 4th septemper 2016 from delhi to guwahati for 2333.70 inr {make my trip booking id:[protected]}
After the payment i got an sms that my booking is n progress, we will confirm either its confirmed or fails, we will email the ticket and if it fails, we will refund 2333.70 inr in your same accont.
But ticket booking got failed and they have refunded only 2243.00 inr, remainibg 90.00 inr they have not refunded, please consider this complaint and take necessary actions..

Regards...

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Oct 25, 2016

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2016

MakeMyTrip India Customer Care's response Dear Joney,

Greetings from MakeMyTrip!!
We regret the delay in response from our end. Understand the investigation is taking a bit longer than expected but rest assured we will close the matter at the earliest.
In future, should you require any other assistance, please visit https://support.makemytrip.com/customersupports.aspx?actiontype=COMPLAINTS .

Assuring you best of our services.

Team-MakeMyTrip Care

Verified Support

Sep 20, 2016

MakeMyTrip India Customer Care's response Dear Joney,

Greetings from MakeMyTrip!!

We are sorry to read about the issue, please note that we have initiated the full refund of INR 90/- on 18th Sep16 with RRN number# [protected].

Within 3-4 working days, depending upon your bank's processing cycle the refund will get reflect in your bank's account.

Kindly do let us once the refund received by you.

Regards

Team-MakeMyTripCare.