[Resolved] MakeMyTrip — cheating in the cab booking and make wait 2 hours in the airport | |
Hi team, I have done future booking from hyderabad international air port to narasaraopet and confirmed the same my makemy trip team. After i reached to air port the cab number switch off and no one responds. Since i am from international travel i don't have mobile to call the c-care. My wife called to customer care several time and they said we will arrange the another cab and gave some number saying that he is ready to pickup. After calling to him he said i am not in the airport it will take 1 hour to reach, but make my trip team said he is in the airport. Again we called them but no resonance. Finally i have waited 2 hours to get the cab.. Really i felt irritate and completely disappointed. Since its a morning time i faced lot of issues physically and mentally. To make me cool they sent 1000 rs back to close my mouth and i have all the proofs. Please make me justice and punish them.. Was this information helpful? | |
Sep 22, 2019 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Aug 21, 2019 MakeMyTrip India Customer Care's response Dear Customer, Apologies for the trouble caused to you We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. Please share the correct booking ID so that we can assist you further. We are unable to trace the details with the email address and phone number provided by you. Regards, Team- MakeMyTrip Care | |
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