[Resolved]  MakeMyTrip.com — SpiceJet flight cancellation refund

Address:

Mumbai City, Maharashtra

SpiceJet SG215 was cancelled on 17th Dec. I called MakeMyTrip to cancel the tickets under 2 different PNR (Y8DCQZ and ZYJJ5Q). To my surprise the cancellation request was not sent to SpiceJet until I called the airline on 28th Dec. SpiceJet refunded the amount on 30th Dec but MakeMyTrip is hoarding the amount even after committing that they do not hold the amount.